We have a 24h return policy, which means you have 24hours after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at imboni.art@gmail.com. Please note that returns will need to be sent to the following address: [KN16ave house19]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at imboni.art@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Unfortunately, we cannot accept returns on sale items or gift cards.